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Shipping Information

MALAYSIA SHIPPING RATES
WeightPeninsula MalaysiaSabah-POSLAJUSarawak-POSLAJU
up to 1KG  Flat Rate RM9 RM20 RM17
Above 1KG  Flat Rate RM9 RM20 + RM4/0.5KG  RM17 + RM3/0.5KG 

Free Delivery! - All orders above RM200 to West Malaysia.

BRUNEI SHIPPING RATES
Rates start from MYR39. Please refer to our online shipping calculator in cart/checkout.

 

How Quick Does Delivery Take?

Peninsula Malaysia
Please allow 2-5 working days for your order to be processed and shipped.
East Malaysia
PosLaju - Please allow about 5 working days for your order to be processed and shipped.
Brunei
Please allow 5-10 working days for your order to be processed and shipped.

For special requests, i.e. specific delivery day and/or timing do let us know by contacting us / replying to your order confirmation email. We will do our best to accommodate your request.

Where Do you deliver to?

We currently deliver throughout Malaysia & Brunei, excluding some no-go zones such as military bases etc. If you would like to try our fantastic products, but live outside of those countries above then please drop us an email ([email protected]) and we would be very happy to put together a quick quote for you.

Who Do You Use For Delivery?

We use differing local couriers fulfill your orders. 

We use DHL/FEDEX/ARAMEX for deliveries to Brunei.

Do I Need To Sign For Delivery?

All our deliveries will require a signature. This is to protect both you and us and to ensure that all deliveries can be tracked.
On request, our couriers may be able to leave parcels inside your gate/ at your doorstep etc. However, your order will considered delivered with no liability taken for any missing parcels.

I Was Not In When You Tried To Deliver

The delivery driver should have left their contact details at your door - Simply give them a ring and they will be more than happy to rearrange a delivery. Please note that additional charges up to 50% of the original shipping rate may apply if you are not present on the 2nd delivery attempt.

Can I Amend My Delivery Details?

Please email us at [[email protected]]. We will endeavour to amend your details if the order has not left the warehouse – If the order is already in transit, additional charges may apply.